xTupleCommerce is a Web Portal with a real-time connection to your xTuple ERP. The Web Portal functions as web-based access to your ERP data allowing you to expand your brand by building an eCommerce presence, data management tools, CRM tools and more.
It's not just a website. Product Data, Customer Data, Accounting information, Inventory information — everything in your ERP can be "exposed" (privately or publicly based on your needs) to the xTupleCommerce Web Portal. Then, the system can be used to sell products online, collect work orders, communicate and engage with customers, create sales orders and much more. Modern business is happening online. xTupleCommerce is the solution for giving your customers and partners (and prospects) the tools they desire to do more business with you.
Like most new technology, the many use cases and profit potential is not immediately apparent to everyone. Often we receive questions like “why is this so important?” However, to the businesses that have been using xTupleCommerce for years, they couldn’t imagine getting by without it. Check out a few examples of how current customers are using the technology.
Some businesses have eCommerce systems integrated with their ERP that isn't designed, developed nor supported by the ERP vendor. Nightmares come upgrade time! Some businesses have a detached eCommerce system working in parallel with their enterprise software applications. These approaches are outdated and not sustainable — or profitable — solutions. xTupleCommerce solves many efficiency pain points for you and your customers. Let's name a few:
xTupleCommerce offers dozens of remarkable features for engaging with prospects, customers, business partners and internal team members online. Below is a fraction of that list. There's more where these came from with additional new features constantly added.
In this brief introduction to the xTupleCommerce system, I walk the viewer through the purchasing process from the perspective of a Guest customer. I show the process of viewing items, adding items to a cart, creating an account during checkout, and completing the purchase. Additionally, I show how the information flows into the xTuple ERP as a Sales Order.
After a Guest customer completes a purchase on an xTupleCommerce website, their information is pushed into the xTuple ERP as a Contact, Account and Customer. In this video, I show how a Guest customers information appears in the ERP.
With xTupleCommerce, customers can manage their information including their profile, favorite products, saved carts, ship-to addresses, and they can view and print invoices. In this video, I show the viewer the full customer experience in managing their account, and I share insight about how the information flows into the ERP.
With xTupleCommerce, customers are able to manage their multiple ship-to addresses from within their profile. In this video I show the process from the perspective of a customer that is adding new ship-to addresses to their account and then using the ship-to address during checkout. Additionally, I show how the information flows into the ERP and how all edits and additions appear in real-time.
xTupleCommerce is built on top of a popular Content Management System (CMS) called Drupal. In this video, I show the viewer how Managers can easily manage marketing content, site and user’s information from the back-end of their xTupleCommerce website.
xTupleCommerce’s real-time integration with xTuple ERP allows Managers to manage product information and the product catalog, from within the ERP. All alterations appear on the xTupleCommerce site in real-time. In this video, I give a brief overview of how a Manager can create a Product Catalog for their website and how they alter product information on the xTupleCommerce website. I also discuss the differences between standard product description fields and the new marketing fields in the item master.